Exclusive Year-Round Staffing Built Specifically for Growing Agencies
We match your agency with reliable professionals who support growth, improve response time, and increase operational efficiency.
Trusted by growing U.S. agencies for reliable remote staffing support
Fast onboarding
U.S. business support ready
Why Growing Agencies Partner With 12 Live
Reliable staffing isn’t just about hiring people—it’s about protecting your operations, compliance, and growth momentum.
Compliance-Ready Telemarketing Support
Stay aligned with evolving TCPA regulations using trained professionals who follow structured dialing workflows and compliant systems.
Compliance-Ready Telemarketing Support
Stay aligned with evolving TCPA regulations using trained professionals who follow structured dialing workflows and compliant systems.
Compliance-Ready Telemarketing Support
Stay aligned with evolving TCPA regulations using trained professionals who follow structured dialing workflows and compliant systems.
Compliance-Ready Telemarketing Support
Stay aligned with evolving TCPA regulations using trained professionals who follow structured dialing workflows and compliant systems.
Built to support agencies that expect reliability not uncertainty.
The 12 Live Advantage
Most Agencies struggle with:
Compliance uncertainty
inconsistent telemarketer performance
hiring delays
unexpected turnover
12 Live solves this by providing structured, trained staffing support designed specifically for agency environments.
54.26%
Increase in Items
55.97%
Increase in premium growth
Our Team
James Houston
Operates one of the largest agencies in the DC metro
Multi-state reach, serving Virginia, Maryland, West Virginia, DC and Delaware
Increased New Business Items 56.9% this year over prior year
Owns a Tax and Accounting and practice specializing in insurance agencies
Co- Founder
Whitwell Kelly
Joined the insurance industry in 2015,
Purchased the agency in 2017 and was Rookie of the Year
Has since purchased a second agency and is now one of the largest in his market
Best in Zone for ALR production 2023 & 2024
Co- Founder
Innovation
Fresh, creative solutions.
Integrity
Honesty and transparency.
Excellence
Top-notch services.
LEGAL
775 Virginia Ave. Salem, VA 24153
Monday - Sunday: 9:00am - 5:00pm
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